Review how buyer protection works and what is expected during purchases, disputes, and support requests.
You are responsible for providing accurate, complete, and current account information, including your name, contact details, country, region, store details, billing details, delivery details, and any verification information requested for account, store, payment, withdrawal, promotion, or support purposes.
You must keep your login credentials, device access, PINs, payment credentials, CRIB account credentials, and verification information confidential. Activity performed through your account may be treated as authorised unless you promptly notify Journcart of suspected compromise and Journcart determines otherwise.
Journcart may require identity, business, location, phone, email, tax, ownership, licence, delivery, banking, mobile money, CRIB account, or other verification before enabling certain features such as store creation, product uploads, auctions, promotions, payment acceptance, wallet use, withdrawals, refunds, or seller verification badges.
Verification badges, labels, ratings, account checks, and store checks are trust indicators only. They do not guarantee identity, solvency, product quality, safety, legality, stock availability, delivery performance, or future conduct.
You must not create accounts using false information, impersonate another person or business, operate an account without authority, transfer your account without permission, interfere with another account, or use multiple accounts to avoid limits, penalties, fees, bans, reviews, or enforcement action.