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Chat with a store

Messages let buyers and stores discuss products, quotations, order updates, and media without leaving Journcart.

Open your messages

  1. Sign in and go to Messages.
  2. Select a store from the left conversation list.
  3. Read the thread and reply from the message box.

Message types you may see

  • Text: normal chat messages.
  • Media: images or supported attachments shared in the thread.
  • Quotation: quote requests and quote responses.
  • Order: order-related message cards and updates.

Keep important order discussions inside Journcart so there is a clear record if support needs to review the conversation.