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Track or manage an order

After checkout, you can follow the order from your orders page.

Order statuses

  • Pending: the order has been submitted and is waiting for the next action.
  • Processing: the store is preparing the order.
  • Shipped: the order has been sent for delivery.
  • Completed: the order has been fulfilled.
  • Cancelled: the order was cancelled and should no longer be processed.

Open My Orders to review recent orders. Use the message thread for that store if you need an update, a correction, or delivery clarification.